Shipping policy

At AMP Basics, we are committed to providing our customers with a smooth and hassle-free shopping experience. Below are the details of our shipping policy:

1. Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Please note that business days exclude weekends and holidays.

2. Shipping Times

  • Standard Shipping: Typically takes 5–7 business days within the United States.
  • Expedited Shipping: Typically takes 2–4 business days within the United States.
  • International Shipping: Delivery times may vary depending on your country’s customs procedures but generally takes 7–14 business days.

3. Shipping Rates

  • Shipping rates are calculated based on the weight and dimensions of your order.
  • Free shipping is available on orders over $50 within the United States.
  • For international orders, shipping costs will be displayed at checkout based on your shipping address.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email with tracking details to follow the progress of your package.
  • Please allow 24-48 hours for tracking information to be updated in the courier's system.

5. Shipping Restrictions

  • Currently, we only offer shipping within the United States and select international locations.
  • We do not ship to P.O. Boxes or APO/FPO addresses.

6. Duties & Taxes

  • For international shipments, customs duties, taxes, and fees may be applied once the package reaches your country. These fees are the responsibility of the customer.
  • We recommend contacting your local customs office for more information on these additional charges.

7. Lost or Damaged Items

  • We take every precaution to ensure your order is delivered safely. If your order is lost or damaged during transit, please contact us at AMPBASICSUSA@gmail.com within 7 days of receiving the package.
  • We will work with the carrier to resolve the issue and may offer a replacement or refund based on the circumstances.

8. Address Issues

  • Please make sure to provide the correct shipping address during checkout. AMP Basics is not responsible for items that are undeliverable due to incorrect or incomplete addresses.
  • If you notice any errors in your shipping information, please contact us immediately at AMPBASICSUSA@gmail.com.

9. Returns & Exchanges

  • For more information about our return and exchange policy, please refer to our [Return Policy] page.

10. Contact Us If you have any questions about your order or need assistance with shipping, feel free to reach out to us at:

Thank you for choosing AMP Basics. We appreciate your business and are here to ensure that your shopping experience is as smooth and enjoyable as possible!